Privacy Statement.
At Machair Therapeutics, your privacy is important. This statement explains how we collect, use, and protect your personal information when you access therapy services with us, whether online or in person.
1. Information We Collect
We may collect personal information such as:
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Your name, contact details, and date of birth
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Health and medical information relevant to therapy
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Notes from therapy sessions
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Payment or billing information
We only collect information that is necessary to provide safe and effective therapy.
2. How We Use Your Information
Your information is used to:
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Provide therapy services tailored to your needs
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Communicate with you about appointments and sessions
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Manage payments and administrative tasks
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Comply with legal and professional obligations
3. Confidentiality
All information shared in therapy is confidential. Notes and records are stored securely and are only accessed by me, Ruth, your therapist. Information will only be shared without your consent in situations where the law requires it, such as:
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If there is a risk of serious harm to yourself or others
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If required by a court of law or legal authority
4. How We Store Your Information
All personal and clinical information is stored securely, either in encrypted digital systems or in locked physical files. Only authorised staff (if applicable) have access to this information.
5. Your Rights
You have the right to:
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Access your personal information
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Request corrections to your records
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Withdraw consent for storing your information (with the understanding that this may affect the therapy process)
6. Online Sessions
Online sessions are conducted via secure, encrypted platforms. While every effort is made to ensure confidentiality, no online platform can guarantee 100% security.
7. Contact
If you have questions about your privacy or wish to access your information, you can contact:
Ruth Lamb
Machair Therapeutics
Email: ruth@machairtherapeutics.com
Phone: 07496463832